Shipping policy
Shipping Policy
Last Updated: May 2026
Virsa Footwear ships footwear across Pakistan and internationally.
Shipping (Pakistan)
We deliver to all major cities and towns across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta, Multan, Faisalabad, and more.
- Standard Delivery: Takes 3–5 business days. Costs PKR 100. COD is available.
- Express Delivery: Takes 1–2 business days. Costs PKR 300. COD is available.
Order Processing Time
- Orders are processed within 1–2 business days of payment confirmation.
- Orders placed on weekends or Pakistani public holidays will be processed on the next business day.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email or SMS with a tracking number. You can track your order via the courier's website or by contacting us.
Failed Deliveries & Returned Packages
If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept, the package may be returned to us.
- We will contact you to arrange re-delivery (re-delivery charges may apply).
- If you do not respond within 7 days, we reserve the right to cancel the order.
- For COD orders that are refused at delivery without valid reason, we reserve the right to restrict future COD orders from that account.
- Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We will coordinate with our courier partner to investigate and, where applicable, arrange a replacement or refund in accordance with our Refund Policy.